Sercotel Puerta de la Catedral

Location is great, especially with a car. Feels like you are staying in a UNESCO World Heritage site. We had a second floor room with a small balcony that looked out onto the cathedral bell tower. Large spacious room, large bathroom. Quite classy. After some confusion about whether our room was ready (it was) and we were made to wait 20mins until our specified arrival time (so be careful with this - some hotels might use your estimated arrival time as a fixed thing which it isn't) another member of staff stepped in and all was sorted. That member of staff recommended 3 good restaurants and we ate at one of them, Cervantes in the Plaza Mayor. Great staff, atmosphere and food. Such a good visit we are considering popping back in on our way back home.

Sercotel Puerta de la Catedral is in a perfect location, across from the Cathedral and the bell tower (which we visited one morning before the crowds arrived) It is a lovely hotel with lovely staff. Our room overlooked the cathedral and another window looked out towards the river and beyond. Our companions’ room had a terrace where we could sit and admire the cathedral as well. Our room was large and airy - our friends had a smaller room (but they had the terrace!) and beds were comfortable. Bathrooms were good and everything was spotless. Breakfast was good with most things you might expect (although we’ve probably had better) and our friends found it very difficult to make a cup of tea - we know that’s not a popular beverage in Spain though.

The room was spacious and comfortable. The breakfast was plentiful and delicious. The staff was friendly and very helpful. Parking is in the hotel basement which is especially good because there isn’t other parking nearby. The hotel in in the old town just across a small plaza from a beautiful old cathedral. Behind the cathedral is the old town itself, really wonderfully preserved.

Friendliness and professionalism of the staff, especially the young lady at the reception, who spoke excellent English and gave us map if the city. I also liked the superior bedroom, and the breakfast. Finally, I liked the fact that every email I sent prior to our arrival to inquire about parking and other details was answered super quickly. In the future, given that parking is tricky, I would recommend sharing ahead of time with guest a map with the directions to the parking place. It would have been helpful if the address of the garage had been shared with us in advance.

Location excellent right next to the historical park of town. Spacious comfy room and fantastic bathroom. Good towels and toiletries. Fridge, safe. The room price was very good value for money.